1. Introduction
VisaVoy values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, mobile sites, social media pages, and other online channels, as well as when you use our professional visa and immigration services.We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations. Any modifications will be effective from the date they are published on our website.
2. Information We Collect
We collect and process the following types of personal data:
Personal Information: Name, gender, email, phone number, and other relevant details.
Financial Information: Payment details for service fees (processed securely by third-party providers).
Travel & Immigration Data: Passport details, travel history, visa application information.
Technical Data: IP address, device information, and browsing behavior on our website.
Marketing & Communication Data: Preferences, survey responses, and engagement with our marketing campaigns.
3. How We Collect Your Data
We gather information through:Direct interactions (e.g., form submissions, inquiries, and service applications).
Automated technologies like cookies and tracking tools.
Third-party sources, including government agencies and analytics providers.
4. How We Use Your Information
We process your data to:Provide and manage visa and immigration services.
Process payments and maintain financial records.
Communicate with you regarding inquiries and application status.
Improve our website and user experience.
Ensure compliance with legal and regulatory obligations.
5. Information Sharing
We do not sell your personal data. However, we may share it with:Government agencies and embassies for visa processing.
Trusted third-party service providers assisting with application processing.
Legal authorities when required by law.
6. Data Security
We implement robust security measures to protect your data from unauthorized access, loss, misuse, and alteration. This includes encryption, access controls, and malware protection.
7. Your Rights
You have the right to:Access, update, or request deletion of your data.
Withdraw consent for certain processing activities.
Request information on how your data is used.
8. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and track site performance. You can manage your cookie preferences through your browser settings.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy as needed. The latest version will always be available on our website.